Energy Contract Renewals
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Accessibility

Accessibility statement

We want this website to be usable by as many people as possible, including people using assistive technology.

Our commitment

Energy Contract Renewals Ltd is committed to making this website accessible in line with the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. This includes aiming for content that can be navigated by keyboard, used with screen readers, presented with sufficient colour contrast, and understood without relying on colour alone.

What we do

  • Use semantic HTML and a single, meaningful heading structure on each page.
  • Provide visible keyboard focus states on interactive elements.
  • Maintain colour contrast that meets AA requirements, including on our brand colours.
  • Support reduced-motion preferences for visitors who prefer less animation.
  • Label form fields and controls, including the quote and support forms, so they work with assistive technology.

Known limitations

We are not aware of this site being fully compliant in every respect. As with most websites, some third-party embedded content (such as maps or supplier tools) may not fully meet the same standard, as it is outside our direct control. We review and address issues as they are identified.

Reporting an accessibility issue

If you find any part of this website difficult to use, please tell us. We will try to address the specific issue and, where content is not available in an accessible format, provide the information another way — for example, over the phone.

Alternative ways to reach us

If you would prefer not to use our online quote form, you are always welcome to call us and speak with a specialist directly, or ask us to explain any information on this site in a different way.